Printable App
AI-powered mobile printing made simple
I led the design of Printable — a mobile-first printing app that lets users upload documents, customize settings, discover nearby print shops, and place orders directly from their phones. The goal was to replace fragmented, outdated printing workflows with something as simple as ordering food from an app.
Problem: Printing from mobile still feels like 2010
Most people printing from their phones rely on WhatsApp forwards, confusing desktop-style interfaces, or walking into a shop with no idea of pricing. Around 3 in 4 mobile users have abandoned a print task mid-way due to friction in the process.
We saw this as a clear opportunity — if food, rides, and groceries can be ordered in under 2 minutes from a phone, why can't printing?
Key findings
Solution: Printing as simple as ordering food
Printable collapses a 5-app workflow into a single, linear mobile flow — upload, customize, pick a shop, pay, and track. Every decision was made to remove friction, not add features.
Upload from anywhere
Drive, Photos, Files, PDFs
Simple print customization
Visual settings with live preview
Nearby shop discovery
Distance, price, ratings, ETA
Real-time order tracking
From upload to pickup, live updates
Reducing friction on small screens
From the start, we insisted that users complete orders without scrolling through walls of settings.
Mobile screens forced us to think in layers — progressive disclosure, bottom sheets, and smart defaults did the heavy lifting so users only saw what they needed, when they needed it.
Building trust during file uploads
Users uploading personal documents — CVs, legal papers, ID copies — needed reassurance. We designed clear upload progress states, file previews, automatic deletion confirmations, and transparent pricing breakdowns to make every step feel safe and in-control.
Matching the familiar mental model
Rather than inventing new patterns, we leaned into delivery app conventions users already knew — vendor cards, ETAs, order status screens. This reduced the learning curve to near zero for first-time users.
Hiding Private space on your phone
'Hang on… Isn't it kind of obvious to have a "Private" section on your phone?' For those seeking a more heightened level of privacy, they have the option to hide their private spaces automatically when they are not using it.
Impact: Printing reimagined for mobile users
Printable transforms a traditionally offline, friction-heavy task into a modern mobile experience. Early user testing showed that users completed their first print order in under 4 minutes with no guidance — compared to an average of 18 minutes using their previous methods.
The app is currently in active development with pilot vendor partnerships being established in Nagpur.
